PNA CONNECT

App Support & Help Center

Philippine Neurological Association

Quality Neurological Care for All. Anytime. Anywhere.

 

Welcome to the official support center for PNA Connect, the mobile application of the Philippine Neurological Association.

Our goal is to provide a convenient and accessible digital platform for neurologists, PNA members, healthcare professionals, and the general public.

 

How Can We Help You?

1. Application Access and Technical Issues

For concerns involving:

• Difficulty opening or accessing PNA Connect

• Problems with application navigation or loading

• Pages, images, or videos not displaying properly

• Issues opening external links or embedded services

• App crashes, freezes, or other technical problems

Please contact the PNA Secretariat and include your device type, operating system, and a brief description of the issue. Screenshots may be included when appropriate, but please do not send passwords, confidential patient records, or other sensitive information.

 

2. Find a Neurologist Directory

PNA Connect provides access to professional directory information to assist users in identifying neurological services.

For concerns involving:

• Incorrect neurologist information

• Updating clinic addresses or professional contact details

• Incorrect specialization or subspecialization

• Requests to correct or remove directory listings

• Problems accessing clinic location maps

Please contact the PNA Secretariat for assistance.

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3. PNA Membership Concerns

For questions regarding:

• PNA membership information

• Member account access

• Membership status

• Professional profile updates

• Access to member-specific information

Email: membership.philneuro@gmail.com

 

4. Events, Conferences, and Workshops

For assistance with:

• PNA conventions and scientific meetings

• Educational activities and workshops

• Event information and registration inquiries

• Participation records and certificates, where applicable

Please contact the PNA Secretariat.

 

Frequently Asked Questions

 

Is PNA Connect free to use?

The application provides access to publicly available PNA information and resources. Certain activities, events, or membership-related services may have separate eligibility or registration requirements.

 

Can I find a neurologist using PNA Connect?

PNA Connect includes a Find a Neurologist feature designed to help users search available professional directory information by location and specialization.

Can I use PNA Connect for medical consultations?

PNA Connect is primarily an informational and professional resource. It does not replace direct consultation with a qualified healthcare professional.

 

What should I do if a page does not load?

Check your internet connection, reopen the app, and ensure your application and operating system are updated. If the problem persists, contact the PNA Secretariat.

 

How can I report incorrect information?

Send the details of the incorrect information and the relevant app section to the PNA Secretariat.

 

Contact PNA Support

Philippine Neurological Association

Room 1006, North Tower
Cathedral Heights Complex
St. Luke's Medical Center
E. Rodriguez Avenue, Quezon City, Philippines

General Support Email:
secretariat@philippineneurologicalassociation.com

Mobile:
0917-1555851 (Globe)
0920-9827276 (Smart)

Landline:
(02) 8732-8463

Official Website:
https://www.philippineneurologicalassociation.com

Contact Page:
https://www.philippineneurologicalassociation.com/contact-us

 

Privacy and Personal Data

For information on how personal data is processed, please refer to the PNA Connect Privacy Policy.

Privacy-related requests may be submitted through the PNA's official contact channels.

 

Medical Disclaimer: PNA Connect is not intended to provide emergency medical assistance, diagnosis, or treatment. For medical concerns, consult a qualified healthcare professional. In emergencies, seek immediate medical assistance.

 

© 2026 Philippine Neurological Association. All rights reserved.